ABOUT US

Mira Transport Services is a proven leader in the field of international freight forwarding.  This very critical service requires care and reliability: the hallmarks of our company. We are based in Istanbul and New York City, which have long been centers of global trade. Being located in these historical trading hubs gives us tremendous strength to offer the best freight forwarding services for our valued local and international business partners.

We maintain close coordination among our well-trained, experienced team members and our various agents, who are the logistics experts in their respective countries. As a result, we offer strong global coverage.  Our experienced team is trained to guide you through the complexities of global shipping. We can offer a single-source solution to and from any point worldwide, keeping you informed of your shipment at every step.In a word, at Mira, the customer is our business. Your complete satisfaction is our mission. Keeping you in informed and in touch throughout the shipping process is our commitment. At Mira, it’s just that simple.

At Mira we know that our company as a whole can only be as good as each individual staff member. That is why we invest resources in training and education programs that increase proficiency and enhance the performance of employees at all levels of our organization. In our view, their success is your success. Our staff can speak English, Spanish, Turkish, and German to provide seamless and culturally sensitive communication with our international customers and partners.

We care about long-term relationships, and we look forward to having one with you!

Our Mission

To provide freight forwarding services with care and reliability to exporters and importers all over the world.

Our Vision

To be one of the leading global freight forwarders by having a custom-tailored service mentality.

Frequently Asked Questions

What is Mira Transport's Warehouse Code?

The warehouse code is A34000398.

What is storage cost?

Cost of storage and protection of the containers on sites under supervision of the port management.

How to calculate the beginning and ending dates of storage?

Storage service starts by the day in which full and empty containers are discharged from the vessel to the terminal or off-dock terminal, and/or by the day in which full and empty containers are transferred from vehicle to terminal, and ends by the day in which full and empty containers are taken from the off-dock terminals and/or loaded to vessel. Invoices include the beginning and ending dates of storage.

What is THC (Terminal Handling Charge)?

Terminal Handling Charge is the general expression of the cost for all kind of services such as transferring, carrying, loading/unloading, laying, stacking/shifting etc. in the port area or off-dock terminal.

What is the CFS (Container Freight Station)?

CFS is specific area in port for loading and discharging cargoes in containers.

What is TEU? (Twenty Foot Equivalent Unit)

TEU is the size of a 20-foot container that generally used for indicating the container terminal capacity and container vessel capacity. 40-foot container is calculated as 2TEU.

What is the hazardous cargo (IMDG)?

The term of hazardous cargo is used for classification of goods as below classes by International Maritime Organization in International Maritime Dangerous Goods code.
Class 1: Explosives
Class 2: Gases
Class 3: Flammable liquids
Class 4: Flammable solids
Class 5: Oxidizing substances and organic peroxides
Class 6: Toxic and infectious substances
Class 7: Radioactive material
Class 8: Corrosive substances

What are the necessary documents and procedures for container inspection, full inspection and sampling?
  • Customs broker or company representative applies to the related customs office for completing procedure of cargo manifest or cargo declaration.
  • After the determination of type of process (full inspection, inspection or sampling) and the containers that will be processed, customs broker or company representative submits by the necessary documents and obtains a job order from customer service officer.
  • Job order is sent to operation department and customer service department via the online system. Customer Service Department collects the expenditures for related service and confirms job order. The service is also confirmed by operation department.
  • Requested service is carried out by terminal tallymen upon receiving the confirmations via hand terminals from both departments.
What is the process for gate-out of full container?
  • Customs broker or company representative completes the procedures for customs clearance.
  • He/she applies to customer service department by submitting necessary documents that specifies which container or containers are gated-out full.
  • Following the collection of the costs for related service, customer service department confirms the service. Upon the second confirmation from operation department, tallymen on the area carry out the service by receiving both confirmation via hand terminal.
  • In Gate Out process related cargo documents are given to customs department and a copy of bill of lading is delivered to customer service department.
What is the process of unstuffing a container in port area?
  • Customs broker or company representative completes the procedures for customs clearance.
  • He/she applies to customer service department by submitting necessary documents that specifies which container or containers are gated-out full.
  • Following the collection of the costs for related service, customer service department confirms the service. Upon the second confirmation from operation department, tallymen on the area carry out the service by receiving both confirmation via hand terminal.
  • In Gate Out process related cargo documents are given to customs department and a copy of bill of lading is delivered to customer service department.
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